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| Helpful Frequently Asked Questions (FAQ) |
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Welcome to our customer service department. Here you will find all the tools to help you with your order.
If you require Live customer support, we are here 9am to 5pm. Just give our sales representatives a call toll free 1-800.701.0411.
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Product Menu
The smutbymail.com Product Menu allows you to browse through the different categories in order to find what you are looking for. Simply click on the category you wish to view and it will be displayed in the main area of the page. Individual products can then be selected to either display more information or to be added to the shopping basket, Also you are able to sort the list by Movie title and Price! (see next section).
Click the Product Image or Product Name button for more information on the product
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| Remove Item From Cart |
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How do i remove a movie?
If you have a need to remove an item from your cart, all you have to do is, click on the shopping cart log on the top right hand side. This will display all the contents in your cart. You will see the items listed with the movie price to the right, on that same line to the left you will see a small box, below the word remove. If you click that box and put a check mark in there and then click on update directly below that, your item will be removed.
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| The Product Page |
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What it all means
The smutbymail.com Product Page gives a more detailed description of your selected product. Information includes manufacturer, stock details, our price, description, running time and stars. To add a particular item to your shopping basket, click the "In Cart" button.
 Click the In Cart button to add the product to your shopping basket
 Click the Review button to read reviews about the product
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How It Works
The Shopping Cart is situated on the top right of the page. When you have selected a product and pressed the "In Cart" button, your product will appear in the Cart. It's a great way of keeping track of the products you would like to purchase as you explore smutbymail.com. Any items you add can easily be removed later. Once you have added an item, you can simply continue shopping.
The cart displays any relevant details on each product you are looking to purchase, and provides a running total cost of your purchases. Delivery costs are added to your total purchase cost when you are ready to finalize your purchase. Delivery costs will vary depending on your location and order size.
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 Why Not? It's Free
You do not need to register to access our shopping site, but when you make your first purchase we will require you to register. Registration allows our store to identify you each time you shop. Also, sign up for our newsletter to receive our monthly promotions and sales, you can remove yourself from this list at anytime.
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Payment Options
We want to make buying as smooth and easy as possible for you.
All of these options have been designed to be as safe and secure as possible for your peace of mind. Our site uses the latest in security so you can be sure your transaction is 100% safe.
The payment options presently available at smutbymail.com are:
- Visa, MasterCard, Discover, American Express
- Money Order
- Personal Check
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Money Order purchases are available. When you proceed to the checkout, select the Money Order payment option. Please make all Money Orders out to Anarchy Video, and in US Dollars. Orders made using the Money Order option will not be dispatched until we have received the Money Order. Once your order has been placed, you will receive an email notification with instructions on how to complete the order process.
Mail to: Anarchy Video 20850 Dearborn St. Chatsworth Ca. 91311
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| Personal Check purchases are available. When you proceed to the checkout select the Personal Check payment option. Please make all Check payable to Anarchy Video, and in US Dollars. Orders made using the Personal Check option will not be dispatched until we have received the Check and it has been cleared or verified by our Bank. |
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Confirmation
Upon completion of your shopping an invoice will be emailed to your specified account. This email will also contain your own specific URL for you to login and view the status of your order.
You will automatically be sent a receipt with all purchases. If you have misplaced your receipt or need another one for any reason, please contact our Help Desk.
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